Direct answer
You do not need to send every document on this page. It explains common categories only. NewWheels or the assigned dealership should tell you exactly what is needed and why.
NewWheels helps organize the request and next steps. It does not approve credit, lend money, set rates, sell inventory or guarantee a vehicle. A participating dealership and applicable lender make those decisions.
Security reminder: do not send sensitive documents through ordinary email or social-media messages. Use the secure application portal after a request appears with a reason.
1. Identity and contact information
A dealership may ask for current government-issued identification, your legal name, date of birth, address, mobile number and email. Confirm that names and addresses are consistent across the documents you provide.
2. Driver and residency documents
Depending on your situation, you may be asked for a driver's licence and a current immigration or residency document. Only provide the specific document requested and use the secure upload link.
3. Income information
Common examples include recent pay statements, an employment letter or bank statements showing deposits. Self-employed applicants may be asked for different records. The dealership determines what it needs for its process.
4. Housing and monthly obligations
You may be asked for your current address, housing payment and time at the address. Be ready to explain major monthly obligations accurately rather than estimating from memory.
5. Down payment or trade-in
For a planned down payment, the dealership may need to confirm the source. For a trade-in, have the registration, current loan or payout information, mileage, keys and any available service records ready.
6. Co-applicant documents
A co-applicant completes their own information and consent. Do not upload another person's identification or financial information through your account unless the secure process specifically requests it.
Before uploading anything
- Confirm who requested it and why.
- Make sure the secure page shows the request.
- Check that the image or PDF is readable before submitting.
- Do not alter or crop information needed to understand the document.
- Contact NewWheels at (587) 323-0263 when a request looks unexpected.
Important risks and limitations
- A longer term can reduce a payment while increasing total borrowing cost.
- Negative equity can increase the amount financed and make a future exit harder.
- Insurance, registration, fuel, maintenance, parking and winter equipment affect affordability.
- Vehicle age, condition and lender policy can limit available options.
- No page, form or calculator result is an approval, rate or dealership quote.
NewWheels editorial note
This page provides general Calgary vehicle-buying and application information. It does not promise approval, a rate, a vehicle, a payment or a response time.
A dealership and its applicable lender determine credit consent, eligibility and final financing terms.
Content owner: NewWheels editorial team · Published: 2026-08-05 · Last reviewed: 2026-08-05 · Next review: 2026-11-05
Primary sources: NewWheels verified business-fact registry, applicant workflow and linked topic guides.